The America at Home Study Concept Home, built by Garman. Open Now!
This week tried all of Ginge’s patience and then some.
It started off with #MajorFailMonday – Janice forgot to call for inspection on her garage block pins. Remember how we changed the garage and had to re-permit? Well, the garage is just a few steps behind the house and Ginge was hoping to make up that time and have them in sync by framing.
She was particularly peeved at herself for forgetting a step she just did a week ago (on the house). And by particularly peeved, I mean she was particularly pissed off.
Here’s something you need to know about our girl…there are people who are hard on themselves…and then there’s the Ginge. She’s in a class all her own. When she makes a mistake, she feels it so acutely we usually have to console her.
In the midst of #MajorFailMonday, and in preparation for the framers showing up on Tuesday – Janice was still trying desperately to get power to her site. And it wasn’t going as well as she hoped. Everyone at Duke kept telling her there was no work order…even though there was. We think the disconnect had to be between Duke and their subcontractor, Mastec. But knowing that wasn’t getting us any closer to having power. Finally, after trying to pull a few strings with the developer to lean on Duke, they put her in touch with a guy named Derryl who was supposed to be her go-to. But all he kept saying was, ‘I’m gonna call someone and then I’ll call you back.’ That’s a pretty weak go-to game. It needed work. So on the very next ‘call you back’, Janice told Derryl she was ‘beyond frustrated’ and walked out of the sales center – phone in hand, tension in her voice. Krista and I exchanged big-eyed facial expressions because we could tell Derryl was about to see a whole new side of the Ginge.
I don’t know what she said but somehow, some way, Ginge had power the next day. Ginge’s go-to game is a few notches above Derryl’s.
By the middle of the week she had power & framers…what she didn’t have, was lumber. She had some of it, just not all of it. Her 2x4x16’s were missing and she wasn’t happy about it. That’s when she texted asking me if it was too early to start screaming. I assured her it is never too early to start screaming.
It must have worked because by Friday, the entire first floor was framed and Ginge was smiling again. Full emotion spectrum week. Proving the only thing standing between #MajorFailMonday and #EffYeahFriday are a few good screams and a tight go-to game.
My experience with Garman homes has been absolutely fantastic! I can't say that about some of the other builders I work with but the team at Garman is unbelievable. The difference is that they treat the buyers like family and they treat the new home as if it were their own. They have an amazing process which makes buyers feel very engaged and excited. No one is ever left wondering what is happening with the construction of their new home. They even have an on-time guarantee! If the home isn't completed when promised, they will contribute towards closing costs. Although I seriously doubt this has ever been necessary. Their seamless process gets it done!